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After You Purchase

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Do I need extra insurance? Does Royal Caribbean offer travel insurance?


Because our liability for loss or damage is limited by the Cruise Ticket Contract, we recommend that all guests check their own insurance coverage. For greater peace of mind, we offer CruiseCare® package of benefits, including medical, baggage and Evacuation coverages to protect you during your Covered Trip.

Can I view Royal Caribbean's Cruise Ticket Contract online? Can I read the Passenger Bill of Rights online?

Yes.Download Royal Caribbean’s Cruise Ticket Contract – not including Brilliance of the Seas


Download the Cruise Ticket Contract PDF for Brilliance of the Seas


Download the CLIA Cruise Passenger Bill of Rights


How can I find out what the weather will be like on my cruise?


We are currently working to provide port-specific weather information on our website. In the meantime, many travel guides and magazines offer the average weather conditions of cities across the globe.


There are also many weather prediction websites where you can find daily weather information:



  • The Weather Channel website

  • National Weather Service website

  • Weather Underground website

  • AccuWeather website

  • CNN website

  • Intellicast website


How can I find out if anything (like inclement weather) has affected my itinerary?


A link to our Sailing Updates Notification form will appear here when any of our sailings are subject to adjustments due to inclement weather. When that link appears, you can fill out the simple form to let us know how you would prefer to be contacted with any updates to your cruise vacation.

Can passage or a booking request be refused?


We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, we reserve the right to refuse to accept a reservation request from an individual or group and reserve the right to cancel an existing reservation. For more details, see our Refusal to Transport Policy. That policy provides, among other things, that a reservation request may be denied, for example, where the guest’s conduct on a prior cruise has resulted in disciplinary measures by Royal Caribbean.


In addition, a guest may be removed from the vessel where, in the opinion of the ship’s captain, a guest is unfit for travel or a risk or danger to himself or herself or a disturbance or danger to others. Such guest may be left at any port or place at which the ship calls without liability to Royal Caribbean. For additional details see the Refusal to Transport Policy and the Guest Conduct Policy.


Royal Caribbean is not liable for its refusal to transport any passenger or for its removal of any guest in accordance with these policies. In addition, Royal Caribbean shall not be required to refund any amount paid by any guest who must leave the cruise vacation prematurely pursuant to the either policy, nor shall Royal Caribbean be responsible for lodging, meals, return transportation or other expenses incurred by the guest or for any consequential or punitive damages.


When can I make my Specialty Restaurant, Spa or Salon reservations?


Reservations for our Spa and Salon can be made before your cruise or once onboard the ship. If you are interested in these services, please make your reservation as soon as possible – appointments tend to fill up quickly. For Specialty Restaurants (i.e. Portofino and Chops Grille), you can make your reservations online up to 4 days before your cruise begins. Secure your reservations.

What are the gratuity guidelines for cruises?


Our suggested gratuity guidelines take in account our crew members that work hard to provide and maintain the highest level of service while sailing the high seas. Whether working behind the scenes or serving your evening meal, our staff and crew make sure you enjoy every moment spent onboard a Royal Caribbean cruise ship.

How does the new Royal Caribbean suggested daily gratuity compare to their competitors?


Our adjusted recommendations put us in line with our competitors. Our new suggested daily totals are in the middle range when compared to competitors’ suggestions.

Are drinks included in the DreamWorks Character Breakfast cover charge?


Yes, orange juice, apple juice, tomato juice, hot chocolate, coffee & tea are included. Specialty beverages are additional and charged at the normal bar rate. There is still no charge for the food, with unlimited menu items once the guests have paid the cover charge.

The DigiMarCon Difference

Business and marketing professionals have a lot of choice in events to attend.
As the Premier Digital Marketing Conference & Exhibition Series worldwide
see why DigiMarCon stands out above the rest in the marketing industry
and why delegates keep returning year after year

Global Event Series

DigiMarCon is the Largest Digital Marketing Conference & Exhibition series in the world, with annual events held in all continents (North America, Latin America, Europe, UK, Asia Pacific, Middle East and Africa) in 10 countries (United States, Canada, Mexico, Australia, United Kingdom, Netherlands, Singapore, India, United Arab Emirates and South Africa), across 15 cities (New York, Toronto, San Francisco, Houston, Los Angeles, Chicago, Orlando, Sydney, London, Amsterdam, Singapore, New Delhi, Dubai, Johannesburg and Online). Wherever you are located there is a regional DigiMarCon event nearby you can attend.

5 Star Luxury Event Venues

DigiMarCon Conferences are held in top luxury 5-star event venues across the world such as; Royal Caribbean Cruise Ships, Olympic Stadiums, Marina Bay Sands Expo & Convention Centre and JW Marriott, Marriott Marquis, Hyatt Regency, InterContinental, Loews and Sofitel Hotel properties. Discount hotel room rates at each venue hotel means no hassle getting to and from the venue each day.

Extensive & Memorable Networking Experiences

Building relationships matter! At DigiMarCon Conferences we have more networking breaks on our program than others. On average there are 8 Networking breaks at each event giving delegates ample opportunities in a relaxed atmosphere to meet others over the 2-days at the event; from 1-hour round table networking luncheons to 3-hour dinner receptions. These networking breaks are set in picturesque locations to facilitate memorable experiences while fostering new relationships. Such experiences include enjoying cocktails and the Sunset over the Pacific Ocean on a private Ocean Terrace in Santa Monica, to being on the Sydney Olympic Stadium playing arena at night enjoying cocktails under the lights, to dining at the 360 Revolving Restaurant at the top of the CN Tower in Toronto for a Dinner Reception, enjoying cocktails on a private promenade overlooking Times Square in New York City, or having fun at the Dazzles Night Club onboard the Royal Caribbean Oasis of the Seas for a Farewell Party, etc.

Industry Thought Leaders from Leading Brands

DigiMarCon Keynotes, Panels and Master Classes are facilitated by the foremost thought leaders in the industry, from celebrity social media influencers to CMO’s from the largest Fortune 500 company brands that are disrupting the digital marketing industry, such as Google, Facebook, Microsoft, Amazon, Oracle, Adobe, eBay, Netflix and more. All presentations are pitch-free, and include actionable takeaways, case studies, strategies and tactics, ready to be applied when back in the office.

Premium Comfortable Meeting Spaces

At DigiMarCon Conferences you are never ‘left in the dark’…. literally, in a large room far away from the stage and speakers, crushed in tight theater seating, without even a desk, while sitting in the dark. At DigiMarCon all delegates have premium meeting space in luxurious ballroom well-lit spaces, with comfortable seating with desk enabling delegates to use their laptop to take notes with ample charging facilities onsite in a comfortable space to learn and thrive. All tables are situated close with direct view of the stage.

Value for Money & Generous Discounts

DigiMarCon Conferences are affordable to attend, from single-day event passes up to two-day VIP options at a fraction of the cost of other industry events. We offer significant discounts for early bird registrations. Additionally, on top of time-limited discount pass rates, because budgets are tight, we want to make sure all groups have a chance to attend DigiMarCon. For government employees, students, academic, startups, non-profit organizations and teams, we offer generous discounts off the prevailing registration price.

Collaborative Learning & Audience Participation

Attend DigiMarCon and you become part of the show! DigiMarCon Conferences tap into the talent of the room, drawing from the knowledge and experience of the professionals in the audience. All DigiMarCon events include regular interactive question and answer sessions with speakers and the audience ideal for collaboration, audience polls, along with ice-breaker and group exercises, steered by charismatic Emcees.

Meet the Speakers in Person

DigiMarCon Conferences put you right up and close with the speakers giving you the opportunity to meet these social media influencers which you follow in person. Speakers are never hidden in private speaker rooms away from the audience, they are in the auditorium sitting right beside you and participating.

Exceptional Customer Service

Attending a conference is a well-researched decision. There are many factors to consider such as location, time, venue, cost, speakers, content, etc. At DigiMarCon our results-obsessed Customer Service team are at your service before, during and after the event to help with your needs. It’s at the core of what we do — it drives our business. Offsite, we are ready to assist you via phone, ticket or chat. Onsite at our Conferences, friendly DigiMarCon staff serve as your hosts. They welcome your input and are happy to assist you.

TECHSPO Technology Expo

At all DigiMarCon Conferences is the co-located exclusive event TECHSPO Technology Expo, which showcases the new generation of technology and innovation, including; AdTech, MarTech, Internet, Mobile and SaaS technologies. Be inspired, amazed and educated on how these evolving technologies will impact your business for the better. Access to TECHSPO Technology Expo is included with all DigiMarCon passes.

On Demand Library Access

DigiMarCon All Access & VIP Passes include a 12-month on demand access to hundreds of hours of DigiMarCon speaker keynotes, panels and master class presentations from recent DigiMarCon Conferences, including videos, slide decks and key takeaways, available on demand so you can watch what you want, when you want.

The Largest Digital Marketing Community

Attendees of DigiMarcon Conferences gain membership to an exclusive global Digital Marketing Community of over 500,000 worldwide subscribers to our award-winning digital marketing blog and over 70,000 members to our Digital Marketing Professionals Group in LinkedIn (visit https://www.linkedin.com/groups/2661359/). This global community comprises of innovators, senior marketers and branders, entrepreneurs, digital executives and professionals, web & mobile strategists, designers and web project managers, business leaders, business developers, agency executives and their teams and anyone else who operates in the digital community who leverage digital, mobile, and social media marketing. We provide updates to the latest whitepapers and industry reports to keep you updated on trends, innovation and best practice digital marketing.

Got questions? We have answers…

This page will answer many of the questions you may have about DigiMarCon Cruise 2021.

 


When and where is DigiMarCon Cruise 2021?

DigiMarCon Cruise 2021 takes place from July 7 to 14, 2019 onboard a 7 night Royal Caribbean Cruise on the ‘Majesty of the Seas’ Cruise ship. The cruise departs July 7, 2019 from New Orleans (Port Canaveral), Florida and cruises to 4 destinations in the Caribbean including; King′s Wharf (Bermuda) before returning back to Port Canaveral, Florida on July 14, 2019. Click here for travel details.

Royal Caribbean Cruise Terminal Address:
Cruise Terminal #10
9005 Charles M. Rowland Drive
Cape Canaveral, Florida

Directions:

From New Orleans International Airport:

  • Take Airport Exit 1A to SR 528 Beach Line Expressway East.
  • Remain on SR 528 East all the way to Port Canaveral.
  • Upon approaching the port area, follow the signs indicating Port Canaveral "A" Cruise Terminals.

From I-95:

  • From North or South on I-95 take the SR 528 Beach Line Expressway East.
  • Remain on SR 528 East all the way to Port Canaveral.
  • Upon approaching the port area, follow the signs indicating Port Canaveral "A" Cruise Terminals.

Parking Information:
Parking is available in the garage or open lot across from Cruise Terminal #10 for $15 USD per day (subject to change). Payment is made as you enter the facility in cash or Visa or Mastercard credit card.


What’s the Schedule?

Here’s the high-level schedule (note: all times are Eastern Daylight Time):

Sunday, July 7th, 2019
11:00am: Embarkation, Customs, Board Cruise Ship, Check-in
4:30pm: 7 night Caribbean Cruise Departs
6:00pm: Networking Dinner

Monday, July 8th, 2019
8:00am – 4:00pm: Free Time in CocoCay, Bahamas
6:00pm: Networking Dinner

Tuesday, July 9th, 2019
8:00am - 8:45am: Conference Center Opens
8:45am – 10:15am: DigiMarCon At Sea - Session 1
10:15am – 11:00am: Refreshments Break & Networking
11:00am – 12:30pm: DigiMarCon At Sea - Session 2
12:30pm – 1:30pm: Networking Luncheon
6:00pm: Networking Dinner

Wednesday, July 10th, 2019
11:00am – 7:00pm: Free Time in Costa Maya, Mexico
6:00pm: Networking Dinner

Thursday, July 11th, 2019
7:00am – 4:00pm: Free Time in Roatan, Honduras
6:00pm: Networking Dinner

Friday, July 12th, 2019
7:30am – 5:00pm: Free Time in Cozumel, Mexico
6:00pm: Networking Dinner

Saturday, July 13th, 2019
8:00am - 8:45am: Conference Center Opens
8:45am – 10:15am: DigiMarCon At Sea - Session 3
10:15am – 11:00am: Refreshments Break & Networking
11:00am – 12:30pm: DigiMarCon At Sea - Session 4
12:30pm – 1:30pm: Networking Luncheon
2:00pm – 4:00pm: TECHSPO At Sea
6:00pm: Networking Dinner
9:00pm – 11:00pm: Farewell Cocktail Party

Sunday, July 14th, 2019
6:00am: Disembark Cruise in Port Canaveral, Florida


How much does it cost to attend DigiMarCon Cruise 2021?

For more information about pricing and the different passes available please click here.


What is included in the All Access Pass registration fee?

Your completed All Access Pass registration provides you the following:

  • Conference Bag
  • Daily Reserved Group Dining in Main Dining Room
  • Group Discounted Royal Caribbean Cruise Package Rates
  • All General Sessions
  • TECHSPO At Sea Access
  • Farewell Cocktail Party


How do I register? Register now!

Full registration information is available here.


What forms of payment are accepted?

The following forms of payment are accepted: American Express, Visa, MasterCard, and PayPal. Payment is required to complete your registration.


Is there a group discount?

Absolutely! Bring as many colleagues as you’d like! Register FOUR or more people from the same company simultaneously to receive $200 discount off the prevailing registration price for each member of your group.

There are just a few simple Group Registration rules:

  • All registrants must be employed by the same company.
  • All members of the team must be registered at the same time. Discounts will not be applied retroactively.
  • You must pre-register to take advantage of these rates, which will not be offered on site.
  • Group Registration Rates cannot be combined with any other offers.

More details about Group Rates here.


Are there academic, government, nonprofit or military discounts?

Academic, Government, Military & Non-Profit discount rates at DigiMarCon Cruise 2021 apply to current full-time employees of academic institutions, federal, state or local government agencies, international government agencies, active military and non-profit organization employees only.

More details about Discount Rates here.


What is the dress code?

Attire is business casual for all events, including the evening events. We do recommend bringing a sweater or light jacket with you since personal preferences vary regarding room temperature.


Can I bring a guest to the conference and networking events?

All attendees at the conference and networking events must be registered attendees who purchased tickets.


Can I send a substitute in my place?

You may send a substitute in your place at any time. All such requests must be submitted by email to registration[at]digimarcon.com (replace at with @). Only requests made by the original registrant will be honored.


What is the refund policy?

You may cancel your participation in DigiMarCon Cruise 2021 at any time, but please be aware of the following cancellation policy listed below.

Registration cancellations received 90 days prior to the Cruise incur a 25% processing/administrative fee. Refunds will be issued within 30 days after event. If you must cancel for any reason, notify our registration department by 90 days prior to the Cruise. Cancellations less than 90 days prior to the Conference are non-refundable. Substitutions allowed prior to 90 days prior to the Cruise with written or Faxed authorization only. No substitutions less than 90 days prior to the Cruise. Cancellations less than 90 days prior to the Cruise are non-refundable for any reason, including, but not limited to, failure to use DigiMarCon credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and duplicate purchase. DigiMarCon will not issue refunds for badges that have been revoked.

Unused registrations/applications have no monetary value and cannot be credited to future years or events. DigiMarCon will not issue refunds or credits due to failure to redeem a discount coupon during the registration process. Discounted prices are based on the date payment is received in the DigiMarCon office. Reselling DigiMarCon Cruise 2021 registrations is not permitted.


I live outside of United States, do you accept attendees from other countries?

Yes, international attendees are welcome at each of our conferences.


I live outside of United States and my country requires a Visa to visit United States, can DigiMarCon prepare an invitation letter for me to attend the conference for Visa Processing purposes?

Yes, this is often requested for International Attendees. After you have registered, send a letter request email to info@digimarcon.com and provide your address, company name, company title and passport information to be included in the invitation letter.


I live outside of United States and my country requires a Visa to visit United States, if my Visa Application is declined will I get a refund?

You can request a cancellation at any time. Refer to our refund policy for refund eligibility criteria.


What networking activities are associated with DigiMarCon Cruise 2021?

A full list of the official networking functions are available here.


Will I receive event updates?

Yes, DigiMarCon will send emails periodically to update you on the agenda, event happenings and logistics. Please make sure that the email address registration[at]digimarcon.com (replace at with @) is in your safe senders list to ensure you are receiving all important event information.


How can I submit to speak at DigiMarCon Cruise 2021?

Sorry but our Call for Speakers for general sessions is now closed. All speakers will be notified of acceptance before January 31, 2019, if you have any questions please e-mail: info[at]digimarcon.com (replace [at] with @). There are a limited number of sponsored keynote speaking spots still available during the conference. Please contact Aaron Polmeer, aaron[at]digimarcon.com (replace at with @), if you are interested in this opportunity.


Can I record what is presented at DigiMarCon Cruise 2021?

Sessions may be audio recorded without special permission for personal use only. They cannot be placed online or transmitted to others without permission.

Sessions may be videoed only with special permission for personal use and also cannot be placed online or transmitted to others. Short audio and video clips may be used for blogging and press coverage of sessions. As a general guide, non-contiguous clips of one minute or less should be used. Contact us if you need guidance about longer clips.


How can we sponsor DigiMarCon Cruise 2021?

Complete the sponsorship inquiry form here for more details on sponsorship, exhibiting and advertising opportunities at DigiMarCon Cruise 2021.


Do you have an affiliate program?

Yes we do. Become a DigiMarCon Affiliate and earn commission on every completed registration referred by your efforts. Click here for details.


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DigiMarCon Cruise - Inquiries

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