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Foreign Currency

Home » Royal Caribbean FAQ’s » Foreign Currency

What is an Onboard Expense Account (Seapass®)? How does it work?



An Onboard Expense Account, also known as your Seapass® onboard account, is the cashless system used for all onboard purchases and services.


The account may be set-up with either a credt card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.


For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the final morning of your cruise vacation for your review.


Guests that set up a Seapass account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card.


Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.



The final charge for my SeaPass® was in a different currency. Why is that?


Our SeaPass onboard statement system places the final charge to your credit or debit card in the same currency that your reservation was made, unless otherwise specified. Additionally, some banks utilize what is termed Dynamic Currency Conversion in order to convert foreign purchases into your card’s issued currency. For more information regarding Dynamic Currency Conversion and if your credit or debit card uses this service, please contact your bank. Royal Caribbean does not process refunds for Dynamic Currency Conversion fees.

What is the currency conversion service?



Royal Caribbean generally bills onboard charges in US Dollars. We offer a service for our guests to bill their onboard charges in their local currency (rather than in US Dollars). This service uses highly visible, market-driven exchange rates so that there is full transparency and you know exactly what your charges will be in your home currency at the end of the voyage. The exchange rate used, as well as your total charges, will be printed on your final SeaPass® onboard statement before you leave the vessel.


By electing to bill your card in your home currency, you will not be charged any additional fees by your credit card issuer. Royal Caribbean will apply a one-time international currency exchange fee of 3% which will be included in the final SeaPass® onboard statement amount.



What credit cards are eligible for the currency conversion program?


Currently only MasterCard and Visa are eligible. All other card types are not eligible.

Are all currencies eligible for the currency conversion program?



No. Royal Caribbean currently supports the following currencies:
Australian Dollar (AUD
Canadian Dollar (CAD)
Swiss Franc (CHF)
Danish Krone (DKK)
British Pounds (GBP)
The Euro (EUR)
Hong Kong Dollar (HKD)
Japanese Yen (JPY)
Mexican Peso (MXN)
Norwegian Krone (NOK)
Swedish Krona (SEK)



When and where do I authorize Royal Caribbean to convert my onboard charges instead of my bank?


Authorization for participation in the currency conversion program can be selected during online check-in (on the bottom of the SetSail® Pass), but the final authorization is made at the port during the pre-cruise check-in.

Where does Royal Caribbean get the foreign exchange rate they use?


Royal Caribbean uses daily market rates published by Bloomberg, a reputable, New York-based financial service company.

When is the foreign exchange rate set?



The foreign exchange rate is generally set on the last business day prior to debarkation.


The rates are set on Friday for a Sunday or Monday debarkation because the financial markets on foreign currency are closed on the weekend and do not update the conversion rates before Royal Caribbean prints the final total of onboard charges.



Is the foreign exchange rate better than what my bank will charge me?


Banks typically use foreign exchange rates set by Visa or MasterCard, but could set their own exchange rates. Royal Caribbean uses daily published Bloomberg market rates. The Bloomberg market rate is a highly visible rate used by many financial professionals; it is a very competitive rate and will generally be as good as or better than foreign exchange rates produced by other sources.

Will there be a fee for the currency conversion if it is done by Royal Caribbean? What is it?


Yes, we charge a 3% international currency exchange fee for the service. The fee is applied to your total onboard charges at the end of the cruise.

Will the international currency exchange fee be better for me than what my bank will charge me?



Most banks will also charge an international currency exchange fee. There are a limited number of credit cards offered by banks that have low fees, and in a few instances the foreign transaction fees are waived (0%).


Royal Caribbean’s fee is very similar to most credit cards, but it is not guaranteed to be lower.



Can I change my selection later on during the cruise?


No. Unfortunately, once the selection to enroll or not enroll in the currency conversion program has been made, our systems do not permit us to change it.

Do I have to make a selection before getting onboard?


Yes, the onboard systems do not allow for changes to the currency conversion selection. Please opt in to the currency conversion program during the Online Check-In process or at the port of embarkation.

Is there currency conversion surcharge included in all foreign currency exchanges that take place onboard?



Yes, a currency conversion surcharge* will be included in all onboard foreign currency exchange rates for sailings beginning on or after October 1st, 2013.


*Surcharge subject to change.



Is the foreign exchange rate better than what my bank will charge me?


Foreign exchange rates continually fluctuate throughout the day. It is the guests responsibility to understand how competitive the rates are to make the best decision.

When is the foreign exchange rate set?


The foreign exchange rate is set at the beginning of each cruise.

Where does Royal Caribbean get the foreign exchange rate they use?


Royal Caribbean uses rates provided by Bank of America which includes our currency conversion surcharge. Bank of America is also the source of the currency onboard.

How much is the currency conversion surcharge?


As of October 1, 2013, the fee is about 3% of the rate schedule provided to us by Bank of America, but is subject to change without notice.

Will Union Pay be available fleet wide?


At this time, this service is only available onboard Mariner and Voyager of the Seas.

The DigiMarCon Difference

Business and marketing professionals have a lot of choice in events to attend.
As the Premier Digital Marketing Conference & Exhibition Series worldwide
see why DigiMarCon stands out above the rest in the marketing industry
and why delegates keep returning year after year

Global Event Series

DigiMarCon is the Largest Digital Marketing Conference & Exhibition series in the world, with annual events held in all continents (North America, Latin America, Europe, UK, Asia Pacific, Middle East and Africa) in 10 countries (United States, Canada, Mexico, Australia, United Kingdom, Netherlands, Singapore, India, United Arab Emirates and South Africa), across 15 cities (New York, Toronto, San Francisco, Houston, Los Angeles, Chicago, Orlando, Sydney, London, Amsterdam, Singapore, New Delhi, Dubai, Johannesburg and Online). Wherever you are located there is a regional DigiMarCon event nearby you can attend.

5 Star Luxury Event Venues

DigiMarCon Conferences are held in top luxury 5-star event venues across the world such as; Royal Caribbean Cruise Ships, Olympic Stadiums, Marina Bay Sands Expo & Convention Centre and JW Marriott, Marriott Marquis, Hyatt Regency, InterContinental, Loews and Sofitel Hotel properties. Discount hotel room rates at each venue hotel means no hassle getting to and from the venue each day.

Extensive & Memorable Networking Experiences

Building relationships matter! At DigiMarCon Conferences we have more networking breaks on our program than others. On average there are 8 Networking breaks at each event giving delegates ample opportunities in a relaxed atmosphere to meet others over the 2-days at the event; from 1-hour round table networking luncheons to 3-hour dinner receptions. These networking breaks are set in picturesque locations to facilitate memorable experiences while fostering new relationships. Such experiences include enjoying cocktails and the Sunset over the Pacific Ocean on a private Ocean Terrace in Santa Monica, to being on the Sydney Olympic Stadium playing arena at night enjoying cocktails under the lights, to dining at the 360 Revolving Restaurant at the top of the CN Tower in Toronto for a Dinner Reception, enjoying cocktails on a private promenade overlooking Times Square in New York City, or having fun at the Dazzles Night Club onboard the Royal Caribbean Oasis of the Seas for a Farewell Party, etc.

Industry Thought Leaders from Leading Brands

DigiMarCon Keynotes, Panels and Master Classes are facilitated by the foremost thought leaders in the industry, from celebrity social media influencers to CMO’s from the largest Fortune 500 company brands that are disrupting the digital marketing industry, such as Google, Facebook, Microsoft, Amazon, Oracle, Adobe, eBay, Netflix and more. All presentations are pitch-free, and include actionable takeaways, case studies, strategies and tactics, ready to be applied when back in the office.

Premium Comfortable Meeting Spaces

At DigiMarCon Conferences you are never ‘left in the dark’…. literally, in a large room far away from the stage and speakers, crushed in tight theater seating, without even a desk, while sitting in the dark. At DigiMarCon all delegates have premium meeting space in luxurious ballroom well-lit spaces, with comfortable seating with desk enabling delegates to use their laptop to take notes with ample charging facilities onsite in a comfortable space to learn and thrive. All tables are situated close with direct view of the stage.

Value for Money & Generous Discounts

DigiMarCon Conferences are affordable to attend, from single-day event passes up to two-day VIP options at a fraction of the cost of other industry events. We offer significant discounts for early bird registrations. Additionally, on top of time-limited discount pass rates, because budgets are tight, we want to make sure all groups have a chance to attend DigiMarCon. For government employees, students, academic, startups, non-profit organizations and teams, we offer generous discounts off the prevailing registration price.

Collaborative Learning & Audience Participation

Attend DigiMarCon and you become part of the show! DigiMarCon Conferences tap into the talent of the room, drawing from the knowledge and experience of the professionals in the audience. All DigiMarCon events include regular interactive question and answer sessions with speakers and the audience ideal for collaboration, audience polls, along with ice-breaker and group exercises, steered by charismatic Emcees.

Meet the Speakers in Person

DigiMarCon Conferences put you right up and close with the speakers giving you the opportunity to meet these social media influencers which you follow in person. Speakers are never hidden in private speaker rooms away from the audience, they are in the auditorium sitting right beside you and participating.

Exceptional Customer Service

Attending a conference is a well-researched decision. There are many factors to consider such as location, time, venue, cost, speakers, content, etc. At DigiMarCon our results-obsessed Customer Service team are at your service before, during and after the event to help with your needs. It’s at the core of what we do — it drives our business. Offsite, we are ready to assist you via phone, ticket or chat. Onsite at our Conferences, friendly DigiMarCon staff serve as your hosts. They welcome your input and are happy to assist you.

TECHSPO Technology Expo

At all DigiMarCon Conferences is the co-located exclusive event TECHSPO Technology Expo, which showcases the new generation of technology and innovation, including; AdTech, MarTech, Internet, Mobile and SaaS technologies. Be inspired, amazed and educated on how these evolving technologies will impact your business for the better. Access to TECHSPO Technology Expo is included with all DigiMarCon passes.

On Demand Library Access

DigiMarCon All Access & VIP Passes include a 12-month on demand access to hundreds of hours of DigiMarCon speaker keynotes, panels and master class presentations from recent DigiMarCon Conferences, including videos, slide decks and key takeaways, available on demand so you can watch what you want, when you want.

The Largest Digital Marketing Community

Attendees of DigiMarcon Conferences gain membership to an exclusive global Digital Marketing Community of over 500,000 worldwide subscribers to our award-winning digital marketing blog and over 70,000 members to our Digital Marketing Professionals Group in LinkedIn (visit https://www.linkedin.com/groups/2661359/). This global community comprises of innovators, senior marketers and branders, entrepreneurs, digital executives and professionals, web & mobile strategists, designers and web project managers, business leaders, business developers, agency executives and their teams and anyone else who operates in the digital community who leverage digital, mobile, and social media marketing. We provide updates to the latest whitepapers and industry reports to keep you updated on trends, innovation and best practice digital marketing.

Got questions? We have answers…

This page will answer many of the questions you may have about DigiMarCon Cruise 2021.

 


When and where is DigiMarCon Cruise 2021?

DigiMarCon Cruise 2021 takes place from July 7 to 14, 2019 onboard a 7 night Royal Caribbean Cruise on the ‘Majesty of the Seas’ Cruise ship. The cruise departs July 7, 2019 from New Orleans (Port Canaveral), Florida and cruises to 4 destinations in the Caribbean including; King′s Wharf (Bermuda) before returning back to Port Canaveral, Florida on July 14, 2019. Click here for travel details.

Royal Caribbean Cruise Terminal Address:
Cruise Terminal #10
9005 Charles M. Rowland Drive
Cape Canaveral, Florida

Directions:

From New Orleans International Airport:

  • Take Airport Exit 1A to SR 528 Beach Line Expressway East.
  • Remain on SR 528 East all the way to Port Canaveral.
  • Upon approaching the port area, follow the signs indicating Port Canaveral "A" Cruise Terminals.

From I-95:

  • From North or South on I-95 take the SR 528 Beach Line Expressway East.
  • Remain on SR 528 East all the way to Port Canaveral.
  • Upon approaching the port area, follow the signs indicating Port Canaveral "A" Cruise Terminals.

Parking Information:
Parking is available in the garage or open lot across from Cruise Terminal #10 for $15 USD per day (subject to change). Payment is made as you enter the facility in cash or Visa or Mastercard credit card.


What’s the Schedule?

Here’s the high-level schedule (note: all times are Eastern Daylight Time):

Sunday, July 7th, 2019
11:00am: Embarkation, Customs, Board Cruise Ship, Check-in
4:30pm: 7 night Caribbean Cruise Departs
6:00pm: Networking Dinner

Monday, July 8th, 2019
8:00am – 4:00pm: Free Time in CocoCay, Bahamas
6:00pm: Networking Dinner

Tuesday, July 9th, 2019
8:00am - 8:45am: Conference Center Opens
8:45am – 10:15am: DigiMarCon At Sea - Session 1
10:15am – 11:00am: Refreshments Break & Networking
11:00am – 12:30pm: DigiMarCon At Sea - Session 2
12:30pm – 1:30pm: Networking Luncheon
6:00pm: Networking Dinner

Wednesday, July 10th, 2019
11:00am – 7:00pm: Free Time in Costa Maya, Mexico
6:00pm: Networking Dinner

Thursday, July 11th, 2019
7:00am – 4:00pm: Free Time in Roatan, Honduras
6:00pm: Networking Dinner

Friday, July 12th, 2019
7:30am – 5:00pm: Free Time in Cozumel, Mexico
6:00pm: Networking Dinner

Saturday, July 13th, 2019
8:00am - 8:45am: Conference Center Opens
8:45am – 10:15am: DigiMarCon At Sea - Session 3
10:15am – 11:00am: Refreshments Break & Networking
11:00am – 12:30pm: DigiMarCon At Sea - Session 4
12:30pm – 1:30pm: Networking Luncheon
2:00pm – 4:00pm: TECHSPO At Sea
6:00pm: Networking Dinner
9:00pm – 11:00pm: Farewell Cocktail Party

Sunday, July 14th, 2019
6:00am: Disembark Cruise in Port Canaveral, Florida


How much does it cost to attend DigiMarCon Cruise 2021?

For more information about pricing and the different passes available please click here.


What is included in the All Access Pass registration fee?

Your completed All Access Pass registration provides you the following:

  • Conference Bag
  • Daily Reserved Group Dining in Main Dining Room
  • Group Discounted Royal Caribbean Cruise Package Rates
  • All General Sessions
  • TECHSPO At Sea Access
  • Farewell Cocktail Party


How do I register? Register now!

Full registration information is available here.


What forms of payment are accepted?

The following forms of payment are accepted: American Express, Visa, MasterCard, and PayPal. Payment is required to complete your registration.


Is there a group discount?

Absolutely! Bring as many colleagues as you’d like! Register FOUR or more people from the same company simultaneously to receive $200 discount off the prevailing registration price for each member of your group.

There are just a few simple Group Registration rules:

  • All registrants must be employed by the same company.
  • All members of the team must be registered at the same time. Discounts will not be applied retroactively.
  • You must pre-register to take advantage of these rates, which will not be offered on site.
  • Group Registration Rates cannot be combined with any other offers.

More details about Group Rates here.


Are there academic, government, nonprofit or military discounts?

Academic, Government, Military & Non-Profit discount rates at DigiMarCon Cruise 2021 apply to current full-time employees of academic institutions, federal, state or local government agencies, international government agencies, active military and non-profit organization employees only.

More details about Discount Rates here.


What is the dress code?

Attire is business casual for all events, including the evening events. We do recommend bringing a sweater or light jacket with you since personal preferences vary regarding room temperature.


Can I bring a guest to the conference and networking events?

All attendees at the conference and networking events must be registered attendees who purchased tickets.


Can I send a substitute in my place?

You may send a substitute in your place at any time. All such requests must be submitted by email to registration[at]digimarcon.com (replace at with @). Only requests made by the original registrant will be honored.


What is the refund policy?

You may cancel your participation in DigiMarCon Cruise 2021 at any time, but please be aware of the following cancellation policy listed below.

Registration cancellations received 90 days prior to the Cruise incur a 25% processing/administrative fee. Refunds will be issued within 30 days after event. If you must cancel for any reason, notify our registration department by 90 days prior to the Cruise. Cancellations less than 90 days prior to the Conference are non-refundable. Substitutions allowed prior to 90 days prior to the Cruise with written or Faxed authorization only. No substitutions less than 90 days prior to the Cruise. Cancellations less than 90 days prior to the Cruise are non-refundable for any reason, including, but not limited to, failure to use DigiMarCon credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and duplicate purchase. DigiMarCon will not issue refunds for badges that have been revoked.

Unused registrations/applications have no monetary value and cannot be credited to future years or events. DigiMarCon will not issue refunds or credits due to failure to redeem a discount coupon during the registration process. Discounted prices are based on the date payment is received in the DigiMarCon office. Reselling DigiMarCon Cruise 2021 registrations is not permitted.


I live outside of United States, do you accept attendees from other countries?

Yes, international attendees are welcome at each of our conferences.


I live outside of United States and my country requires a Visa to visit United States, can DigiMarCon prepare an invitation letter for me to attend the conference for Visa Processing purposes?

Yes, this is often requested for International Attendees. After you have registered, send a letter request email to info@digimarcon.com and provide your address, company name, company title and passport information to be included in the invitation letter.


I live outside of United States and my country requires a Visa to visit United States, if my Visa Application is declined will I get a refund?

You can request a cancellation at any time. Refer to our refund policy for refund eligibility criteria.


What networking activities are associated with DigiMarCon Cruise 2021?

A full list of the official networking functions are available here.


Will I receive event updates?

Yes, DigiMarCon will send emails periodically to update you on the agenda, event happenings and logistics. Please make sure that the email address registration[at]digimarcon.com (replace at with @) is in your safe senders list to ensure you are receiving all important event information.


How can I submit to speak at DigiMarCon Cruise 2021?

Sorry but our Call for Speakers for general sessions is now closed. All speakers will be notified of acceptance before January 31, 2019, if you have any questions please e-mail: info[at]digimarcon.com (replace [at] with @). There are a limited number of sponsored keynote speaking spots still available during the conference. Please contact Aaron Polmeer, aaron[at]digimarcon.com (replace at with @), if you are interested in this opportunity.


Can I record what is presented at DigiMarCon Cruise 2021?

Sessions may be audio recorded without special permission for personal use only. They cannot be placed online or transmitted to others without permission.

Sessions may be videoed only with special permission for personal use and also cannot be placed online or transmitted to others. Short audio and video clips may be used for blogging and press coverage of sessions. As a general guide, non-contiguous clips of one minute or less should be used. Contact us if you need guidance about longer clips.


How can we sponsor DigiMarCon Cruise 2021?

Complete the sponsorship inquiry form here for more details on sponsorship, exhibiting and advertising opportunities at DigiMarCon Cruise 2021.


Do you have an affiliate program?

Yes we do. Become a DigiMarCon Affiliate and earn commission on every completed registration referred by your efforts. Click here for details.


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