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Luggage Tags

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What ships are offering the service?



We are currently working on having this program available on all ships. Currently, the program is offered on sailings 4 nights and longer disembarking in the following ports:


Ft. Lauderdale
Miami
Port Canaveral
Seattle
Seward



What is the cost for the Luggage Valet program?



The fee for the Onboard Airline Check-in and Luggage Valet Program is $20.00pp. This service fee is for the issuance of your airline boarding pass and luggage handling.


Airline Extra Baggage Fees for your second or first bag will be charged in addition to this service fee when applicable per your airline’s specific rules and policy. Royal Caribbean is not an airline representative and does not determine the airline baggage fees.



Can the Luggage Valet program be purchased prior to my cruise?


The Luggage Valet program can only be purchased onboard the ship. Guests will receive a letter in their staterooms explaining the details of the program. The information can also be requested from the Guest Relations Desk.

What will happen to my luggage once it is off the ship?



There are two different systems depending on the port.


For San Juan, PR:
Luggage will get laid out with the rest of the luggage that is coming off the ship. You will claim their luggage and present yourself to Customs. Once cleared, you will proceed to a location outside Customs Hall and drop off you luggage with one of our staff members. Your luggage will then go directly to an in-bond truck to be transported to the airport.


For San Diego, Seattle, Vancouver, Los Angeles, Port Canaveral, Seward, Miami, and Ft. Lauderdale:
Your luggage will not be laid out with the rest of the luggage coming off the ship. It will go directly into an in-bond truck for be transported to the airport. You will present yourself to Customs and if required, will be reunited with your luggage for inspection.



Do I need to have purchased transfers from Royal Caribbean to participate in the Luggage Valet program?


You do not need to purchase transfers from Royal Caribbean to participate in the Luggage Valet program, although we highly recommend it. If you have a late flight, you can take advantage of our Shore Excursions for city tours or even go shopping. Then you just go to the airport a few hours before your flight and proceed directly to the security check-point and on to your gate.

Can I check-in excess luggage as part of the Luggage Valet program?


Not at this time. In the near future we will be able to collect the standard fees charged by the airlines and to issue excess luggage tags.

What items are not allowed onboard the cruise ship?


Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned..


Prohibited items:



  • Firearms & Ammunition, including realistic replicas.

  • Sharp Objects, including all knives and scissors. (Note: Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.)

  • Illegal Drugs & Substances

  • Candles, Incense, Coffee Makers, Clothes Irons, Travel Steamers & Hot Plates. (Items that generate heat or produce an open flame. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. NOTE: The only exception to this policy are curling irons and hair straighteners. Matches and normal lighteners are allowed onboard. However “torch lighters” and novelty lighters that look like guns are not allowed onboard. Torch lighters emit a powerful concentrated flame, and therefore are prohibited.

  • Baseball Bats, Hockey Sticks, Cricket Bats, Bows & Arrows

  • Illegal Drugs

  • Skateboards & Surfboards

  • Aerial Drones

  • Martial Arts Gear

  • Self-Defense Gear, including handcuffs, pepper spray, night sticks.

  • Flammable Liquids and Explosives, including lighter fluid and fireworks.

  • Hookahs & Water Hookah Pipes.

  • HAM Radios

  • Electrical Extension Cords

  • Dangerous Chemicals, including bleach and paint.

  • Alcoholic Beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned.)


How much luggage may I bring onboard?


Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Keep in mind that airlines may charge for excess or oversize luggage. Charges incurred for excess or oversize baggage are the sole responsibility of the passenger. Each airline has a different limit on the amount of luggage they allow. Check with your air carrier for specific restrictions, such as allowance of pounds and any additional charges.

I accidentally left or lost an item onboard the ship. What can I do?


We are sorry to hear that you are missing a personal item. Rest-assured, we make every effort to recover all lost items from onboard our ships and conduct thorough investigations into these matters. If you have not already done so, please contact our Lost & Found Department via email at your earliest convenience, so that we may assist you in beginning the process of locating your item. This team will conduct an extensive search for your missing item and provide a response within 5 business days.

What is the Luggage Tag Program?


Royal Caribbean’s Luggage Tag program conveniently lets qualified guests request their personalized ship tags before leaving home. Guests who do not qualify for this program can secure their ship luggage tags from our Porters at the pier. Ordering your luggage tags in advance greatly speeds up your boarding experience, allowing you to enjoy more time onboard your cruise vacation.

How do I qualify for a Luggage Tag Mailer?


U.S. & Canadian Guests who Qualify for the Luggage Tag Program



  • Crown & Anchor® Society Pinnacle members.

  • Guests who have booked the following staterooms:


    • AquaTheater Suite (A1, A2, A3)

    • Royal Loft Suite (RL)

    • Royal Suite (RS)

    • Presidential Family Suite (PS)

    • Sky Loft Suite (SL)

    • Owner’s Suite (OS)

    • Loft Suite (L1, L2)

    • Royal Family Suite (FS)

    • Two-Bedroom Suite with Balcony (TS)

    • Grand Suite (GS)



Eligibility Requirements


Guests must have their cruise documents available and have an assigned stateroom in their name. Or, if booked under a Guarantee, have been advised on their stateroom assignment and are in possession of their paper cruise documents. Requests for Royal Caribbean’s Luggage Tag Mailer must be made no later than 14 days prior to the sailing date. If the guest is eligible to request luggage tags, they will be able to complete the request via Online Check-in (on the status page) or Countdown to Cruise (on the Guest Documentation tab).


Is there a cut-off for requesting a Luggage Tag Mailer?


Requests for Royal Caribbean’s Luggage Tag Mailer from qualified guests must be made no later than 14 days prior to the sailing date.

How do I order a Luggage Tag Mailer?


If the guest is eligible to request luggage tags, they will be able to complete the request via Online Check-in (on the status page) or Countdown to Cruise (on the Guest Documentation tab).

When can I expect to receive the Luggage Tag Mailer?


The Luggage Tag Mailer will be shipped via the United States Post Office and can be expected within several days of your request. Qualified guests who have provided us with their mailing address at time of booking can expect to receive the Luggage Tag Mailer approximately seven (7) days prior to your sailing date.


In an effort to make our luggage tags more accessible to our guests, we have created an on-line luggage tag program. With this new on-line process we are able to provide your luggage tags in a more efficient and timely manner.


The luggage tag program also eliminates the time constraints and long delivery times for the mailed luggage tags. In addition, you may now print as many luggage tags as needed. You are able to print your luggage tags as soon as you receive notification that your Guest Ticket Booklet is ready, approximately 49 days prior to your cruise.


What happens if I don't order a Luggage Tag Mailer before I leave home?


Ship luggage tags are available from our Porters at the pier on the day of boarding but to avoid any day-of-boarding delays we recommend that you secure your Luggage Tag Mailer before leaving home if you are a qualified guest.

How do I receive my luggage tags?


North American guests who are qualified and who have received their electronic cruise document (eDoc) and have an assigned stateroom number may request their complimentary luggage tags by logging on to www.RoyalCaribbean.com/eDocs. Once you log-in (by providing your name, booking number, date of departure, ship & sail date), select “request” in the Luggage Tags section of the Cruise Documentation Page to submit.


A set of eight complimentary, self-adhesive, printed luggage tags will be mailed via the United States Postal Service to the North American mailing address provided in your request form. The tags are color coded & customized to your ship, sailing date & stateroom. Luggage tags may be requested as soon as you receive your eDoc, up until 14 days prior to sailing. Luggage tags will be available upon arrival at the pier for guests with a guarantee stateroom or for guests who do not submit a request at least 14 days prior to sailing. If you received printed cruise documents for $35 per document, your customized set of luggage tags will be included in your printed document book.


What do you offer for families with autism?


We currently provide a range of autism friendly products and services, and they include:



  • Priority check-in, boarding and departure

  • Special dietary accommodations including gluten-free and dairy-free

  • Adventure Ocean grouping by ability (rather than age)

  • Adventure Ocean toilet-trained policy exception

  • Pagers/Phones for parents of children in Adventure Ocean program while signed into our care (subject to availability)


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Got questions? We have answers…

This page will answer many of the questions you may have about DigiMarCon Cruise 2021.

 


When and where is DigiMarCon Cruise 2021?

DigiMarCon Cruise 2021 takes place from July 7 to 14, 2019 onboard a 7 night Royal Caribbean Cruise on the ‘Majesty of the Seas’ Cruise ship. The cruise departs July 7, 2019 from New Orleans (Port Canaveral), Florida and cruises to 4 destinations in the Caribbean including; King′s Wharf (Bermuda) before returning back to Port Canaveral, Florida on July 14, 2019. Click here for travel details.

Royal Caribbean Cruise Terminal Address:
Cruise Terminal #10
9005 Charles M. Rowland Drive
Cape Canaveral, Florida

Directions:

From New Orleans International Airport:

  • Take Airport Exit 1A to SR 528 Beach Line Expressway East.
  • Remain on SR 528 East all the way to Port Canaveral.
  • Upon approaching the port area, follow the signs indicating Port Canaveral "A" Cruise Terminals.

From I-95:

  • From North or South on I-95 take the SR 528 Beach Line Expressway East.
  • Remain on SR 528 East all the way to Port Canaveral.
  • Upon approaching the port area, follow the signs indicating Port Canaveral "A" Cruise Terminals.

Parking Information:
Parking is available in the garage or open lot across from Cruise Terminal #10 for $15 USD per day (subject to change). Payment is made as you enter the facility in cash or Visa or Mastercard credit card.


What’s the Schedule?

Here’s the high-level schedule (note: all times are Eastern Daylight Time):

Sunday, July 7th, 2019
11:00am: Embarkation, Customs, Board Cruise Ship, Check-in
4:30pm: 7 night Caribbean Cruise Departs
6:00pm: Networking Dinner

Monday, July 8th, 2019
8:00am – 4:00pm: Free Time in CocoCay, Bahamas
6:00pm: Networking Dinner

Tuesday, July 9th, 2019
8:00am - 8:45am: Conference Center Opens
8:45am – 10:15am: DigiMarCon At Sea - Session 1
10:15am – 11:00am: Refreshments Break & Networking
11:00am – 12:30pm: DigiMarCon At Sea - Session 2
12:30pm – 1:30pm: Networking Luncheon
6:00pm: Networking Dinner

Wednesday, July 10th, 2019
11:00am – 7:00pm: Free Time in Costa Maya, Mexico
6:00pm: Networking Dinner

Thursday, July 11th, 2019
7:00am – 4:00pm: Free Time in Roatan, Honduras
6:00pm: Networking Dinner

Friday, July 12th, 2019
7:30am – 5:00pm: Free Time in Cozumel, Mexico
6:00pm: Networking Dinner

Saturday, July 13th, 2019
8:00am - 8:45am: Conference Center Opens
8:45am – 10:15am: DigiMarCon At Sea - Session 3
10:15am – 11:00am: Refreshments Break & Networking
11:00am – 12:30pm: DigiMarCon At Sea - Session 4
12:30pm – 1:30pm: Networking Luncheon
2:00pm – 4:00pm: TECHSPO At Sea
6:00pm: Networking Dinner
9:00pm – 11:00pm: Farewell Cocktail Party

Sunday, July 14th, 2019
6:00am: Disembark Cruise in Port Canaveral, Florida


How much does it cost to attend DigiMarCon Cruise 2021?

For more information about pricing and the different passes available please click here.


What is included in the All Access Pass registration fee?

Your completed All Access Pass registration provides you the following:

  • Conference Bag
  • Daily Reserved Group Dining in Main Dining Room
  • Group Discounted Royal Caribbean Cruise Package Rates
  • All General Sessions
  • TECHSPO At Sea Access
  • Farewell Cocktail Party


How do I register? Register now!

Full registration information is available here.


What forms of payment are accepted?

The following forms of payment are accepted: American Express, Visa, MasterCard, and PayPal. Payment is required to complete your registration.


Is there a group discount?

Absolutely! Bring as many colleagues as you’d like! Register FOUR or more people from the same company simultaneously to receive $200 discount off the prevailing registration price for each member of your group.

There are just a few simple Group Registration rules:

  • All registrants must be employed by the same company.
  • All members of the team must be registered at the same time. Discounts will not be applied retroactively.
  • You must pre-register to take advantage of these rates, which will not be offered on site.
  • Group Registration Rates cannot be combined with any other offers.

More details about Group Rates here.


Are there academic, government, nonprofit or military discounts?

Academic, Government, Military & Non-Profit discount rates at DigiMarCon Cruise 2021 apply to current full-time employees of academic institutions, federal, state or local government agencies, international government agencies, active military and non-profit organization employees only.

More details about Discount Rates here.


What is the dress code?

Attire is business casual for all events, including the evening events. We do recommend bringing a sweater or light jacket with you since personal preferences vary regarding room temperature.


Can I bring a guest to the conference and networking events?

All attendees at the conference and networking events must be registered attendees who purchased tickets.


Can I send a substitute in my place?

You may send a substitute in your place at any time. All such requests must be submitted by email to registration[at]digimarcon.com (replace at with @). Only requests made by the original registrant will be honored.


What is the refund policy?

You may cancel your participation in DigiMarCon Cruise 2021 at any time, but please be aware of the following cancellation policy listed below.

Registration cancellations received 90 days prior to the Cruise incur a 25% processing/administrative fee. Refunds will be issued within 30 days after event. If you must cancel for any reason, notify our registration department by 90 days prior to the Cruise. Cancellations less than 90 days prior to the Conference are non-refundable. Substitutions allowed prior to 90 days prior to the Cruise with written or Faxed authorization only. No substitutions less than 90 days prior to the Cruise. Cancellations less than 90 days prior to the Cruise are non-refundable for any reason, including, but not limited to, failure to use DigiMarCon credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and duplicate purchase. DigiMarCon will not issue refunds for badges that have been revoked.

Unused registrations/applications have no monetary value and cannot be credited to future years or events. DigiMarCon will not issue refunds or credits due to failure to redeem a discount coupon during the registration process. Discounted prices are based on the date payment is received in the DigiMarCon office. Reselling DigiMarCon Cruise 2021 registrations is not permitted.


I live outside of United States, do you accept attendees from other countries?

Yes, international attendees are welcome at each of our conferences.


I live outside of United States and my country requires a Visa to visit United States, can DigiMarCon prepare an invitation letter for me to attend the conference for Visa Processing purposes?

Yes, this is often requested for International Attendees. After you have registered, send a letter request email to info@digimarcon.com and provide your address, company name, company title and passport information to be included in the invitation letter.


I live outside of United States and my country requires a Visa to visit United States, if my Visa Application is declined will I get a refund?

You can request a cancellation at any time. Refer to our refund policy for refund eligibility criteria.


What networking activities are associated with DigiMarCon Cruise 2021?

A full list of the official networking functions are available here.


Will I receive event updates?

Yes, DigiMarCon will send emails periodically to update you on the agenda, event happenings and logistics. Please make sure that the email address registration[at]digimarcon.com (replace at with @) is in your safe senders list to ensure you are receiving all important event information.


How can I submit to speak at DigiMarCon Cruise 2021?

Sorry but our Call for Speakers for general sessions is now closed. All speakers will be notified of acceptance before January 31, 2019, if you have any questions please e-mail: info[at]digimarcon.com (replace [at] with @). There are a limited number of sponsored keynote speaking spots still available during the conference. Please contact Aaron Polmeer, aaron[at]digimarcon.com (replace at with @), if you are interested in this opportunity.


Can I record what is presented at DigiMarCon Cruise 2021?

Sessions may be audio recorded without special permission for personal use only. They cannot be placed online or transmitted to others without permission.

Sessions may be videoed only with special permission for personal use and also cannot be placed online or transmitted to others. Short audio and video clips may be used for blogging and press coverage of sessions. As a general guide, non-contiguous clips of one minute or less should be used. Contact us if you need guidance about longer clips.


How can we sponsor DigiMarCon Cruise 2021?

Complete the sponsorship inquiry form here for more details on sponsorship, exhibiting and advertising opportunities at DigiMarCon Cruise 2021.


Do you have an affiliate program?

Yes we do. Become a DigiMarCon Affiliate and earn commission on every completed registration referred by your efforts. Click here for details.


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