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Onboard Extras

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How do I pay for onboard purchases?



All of Royal Caribbean International ships operate on a “cashless” system, meaning your boarding card, (also known as your SeaPass card), will be used as a charge card to make all onboard purchases. Normally to activate this SeaPass® account, most guests provide a credit card, (American Express, Optima, MasterCard, Visa, Discover and Diner’s Club), to have these purchases charged to at the end of their cruise. Additionally, the SeaPass system may be activated with traveler’s checks, debit cards with a Visa or MasterCard logo, or cash.


A running tab of all your purchases will be kept under separate folio numbers for each guest and an itemized statement left in your stateroom the night before disembarkation. If you provided a credit card and there are no discrepancies, the amount will be charged to your account on the morning of disembarkation. If you have used traveler’s checks or cash to activate the account, you will need to settle the account at the Guest Relations desk, (to either receive a reimbursement of the unused amount you originally left or to pay the balance of what you have charged over the amount of what you originally left).


Please note:
We require guests to place a deposit if they are paying for their SeaPass account with cash. There is a $500 daily limit on cash accounts for 7+ night sailings and $300 for 2/3/4/5 night sailings. Once the daily cash limit is reached, we will call the guest and inform the guest that the limit has been reached.



Are laundry services provided?



Self-service laundry facilities are not provided onboard our ships, but we do offer full laundry and dry cleaning services. We do not provide irons in the staterooms as they constitute a fire hazard.


View our Shipboard Laundry Service price schedule.
* All prices are in US. Dollars and are subject to change without notice.



Are babysitters available onboard?



Babysitting is offered both in a group setting, and individually in your stateroom. In stateroom babysitting must be reserved through the Guest Relations Desk (Purser’s Desk) at least 24 hours in advance.


It cannot be reserved prior to the cruise vacation and there is no guarantee that sitters will be available. The service is offered between 8:00 am and 2:00 am when personnel is available. Sitters will be assigned on a first come first served basis


Children MUST be at least 1 year old.


Approximate Rate: $19 per hour for up to three children within the same family.


Times and prices are subject to change without notice. Payment will be made using your onboard SeaPass card.



Can I contact people back home from the ship?



Your friends and family can contact the ship by calling (888) 724-7447. Or from outside the U.S. they can call (321) 953-9003. The cost is $7.95 USD a minute and can be charged to their MasterCard® or Visa®. From outside the U.S. additional long distance charges will also apply.


You can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is $7.95 USD per minute and will be automatically charged to your SeaPass account.


You can also use our onboard Internet Cafés, stateroom Internet connection, or Hot Spots to send an e-mail to your friends or family for a minimal fee.



How can I get copies of the pictures I bought onboard?



All professional Photo operations are handled by Image Photo Services on all Royal Caribbean ships. There is no ability to offer post-cruise sales of any photographic products or services.


All shipboard photo products and services musty be either purchased pre-cruise at www.ourcruisephotos.com or onboard during a cruise vacation.


For more information please visit https://support.ourcruisephotos.com/ or call +1-850-250-3423


Alternatively write to:


Image
c/o Image Photo Services, Inc.
2085 NW 87th Ave, Suite A
Miami, FL 33172


To make copies of the photographs purchased onboard, a release form may be required. Visit https://support.ourcruisephotos.com/ to download a copy.



Do you accept personal checks, travelers checks and foreign currency?



The shops, lounges, shore excursions, and Spa operate on a cashless system, therefore guests must use the SeaPass card when purchasing beverages and services throughout the ship. The card can be activated at check-in with a Visa, Master Card, JCB, Diners Club, Carte Blanche or American Express credit card. Accounts can also be settled by cash or travelers checks. Personal checks and gift cards cannot be used to settle an onboard account at the end of the cruise. Most major foreign currencies can be exchanged for US dollars onboard. Please contact us for further information.


A guest may cash one check per cruise as follows:



  • One check up to $200.00 USD.

  • Only checks written in US dollars which are drawn against a US bank can be accepted.

  • Guests can no longer cash a personal check at the Casino cash desk; they can only do this at the Guest Relations or Guest Services Desk.

  • Guests can only cash one personal check per bank account per cruise.


Foreign Currency and Travelers Checks:



  • Guests cannot exchange more than USD $950 in travelers checks and foreign currency per day.

  • Guests can only exchange foreign currency and travelers checks for cash at the Guest Relations or Guest Services Desk.

  • Guests can only exchange foreign currency and travelers checks for chips and tokens in the Casino.


ATM Withdrawal:
The following cards (debit or credit) can be used to withdraw cash from the onboard ATM: Visa (Plus), MasterCard (Cirrus, Maestro), American Express, Pulse, NYCE, Discover/Novus, Quest. Most ships have an ATM available in the Casino and by the Guest Relations Desk.



What is the Wash & Fold laundry special?


Save yourself the work of doing laundry once you get home. We’ll take care of it for you with our Wash 7 Fold laundry special. This is an additional service offered beyond our regular laundry service. Guests can now send smaller clothing items to be washed and folded for the fixed amount of $30 per bag. Fit as much as you can into the bag provided for you and we’ll take care of the rest. Please ask your stateroom attendant for more information. Availability may vary.

If I make a booking for a sailing before July 1, 2011 will the new gratuities apply to my sailing?


No. The new suggested gratuity amounts are not applicable to any sailings before July 1, 2011.

What is Behind the Royal Advantage - All Access Tour?


This tour will grant guests an all-access pass to various areas deemed “back of the house”, such as the Galley, the Bridge, the Engine Control Room, Laundry and more. Guests will be able to step inside the crew’s shoes and gain insight and knowledge on what really goes on behind-the-scenes.

When did Behind the Royal Advantage - All Access Tour officially launch?


Effective on each ship’s first July 2011 sailing on all Royal Caribbean International ships.

Who can sign up for Behind the Royal Advantage - All Access Tour?


Available to all guests sailing onboard, however, this tour is capacity controlled. Please note, full participation may require extended periods of walking, standing or climbing steep stairs. Participants with physical limitations should take this into account.

Is Behind the Royal Advantage - All Access Tour subject to availability?


Yes, each tour is limited to 15 people. We highly recommend to book early onboard to guarantee a spot.

How do I book Behind the Royal Advantage - All Access Tour?


You can book the All Access Tour through Cruise Planner before your sail date, or refer to your Cruise Compass for directions on where and when to book once onboard.

What is the cost for Behind the Royal Advantage - All Access Tour?


A fee of $150.00 USD per person.

How long is the All Access Tour?


Approximately 3 to 3.5 hours.

How many times is the All Access Tour offered during a cruise vacation and when?


Available 1 time per cruise on 6-nights or less itineraries and at least 2x per on longer cruises.

Why was the service charge increased for DreamWorks Character Breakfast?


The cover charge has been introduced to better manage the high demand of this incredibly popular offering.

Is gratuity included in DreamWorks Character Breakfast?


Gratuity is included in the $10 cover charge for the DreamWorks Character Breakfast experience. Gratuity for beverages will be added at 15% of the beverage bill.

Are drinks included in the DreamWorks Character Breakfast cover charge?


Yes, orange juice, apple juice, tomato juice, hot chocolate, coffee & tea are included. Specialty beverages are additional and charged at the normal bar rate. There is still no charge for the food, with unlimited menu items once the guests have paid the cover charge.

Have there been any changes to the DreamWorks Character Breakfast menu with the price increase?


No. Its the same great experience as before.

How old do kids have to be before we charge them the DreamWorks Character Breakfast cover charge?


Children 5 years of age and under can enjoy the DreamWorks Character Breakfast for free. Kids 6 years and older must pay the same cover charge as all guests.

If I already reserved the DreamWorks Character Breakfast while it was free, will I be charged onboard?


No, all existing complimentary reservations will be honored.

DreamWorks Character Breakfast is no longer available to book for sailings prior to April 30th, Was the complimentary inventory eliminated?


No, its simply sold out for those sailings.

I was charged $10 for the DreamWorks Character Breakfast prior to the new Sept 1st implementation date, will I get a refund?


Yes, all guests who made a reservation for this experience prior to Sept 1 and incurred a $10 charge will be refunded in the form of a $10 OBC.

The DigiMarCon Difference

Business and marketing professionals have a lot of choice in events to attend.
As the Premier Digital Marketing Conference & Exhibition Series worldwide
see why DigiMarCon stands out above the rest in the marketing industry
and why delegates keep returning year after year

Global Event Series

DigiMarCon is the Largest Digital Marketing Conference & Exhibition series in the world, with annual events held in all continents (North America, Latin America, Europe, UK, Asia Pacific, Middle East and Africa) in 10 countries (United States, Canada, Mexico, Australia, United Kingdom, Netherlands, Singapore, India, United Arab Emirates and South Africa), across 15 cities (New York, Toronto, San Francisco, Houston, Los Angeles, Chicago, Orlando, Sydney, London, Amsterdam, Singapore, New Delhi, Dubai, Johannesburg and Online). Wherever you are located there is a regional DigiMarCon event nearby you can attend.

5 Star Luxury Event Venues

DigiMarCon Conferences are held in top luxury 5-star event venues across the world such as; Royal Caribbean Cruise Ships, Olympic Stadiums, Marina Bay Sands Expo & Convention Centre and JW Marriott, Marriott Marquis, Hyatt Regency, InterContinental, Loews and Sofitel Hotel properties. Discount hotel room rates at each venue hotel means no hassle getting to and from the venue each day.

Extensive & Memorable Networking Experiences

Building relationships matter! At DigiMarCon Conferences we have more networking breaks on our program than others. On average there are 8 Networking breaks at each event giving delegates ample opportunities in a relaxed atmosphere to meet others over the 2-days at the event; from 1-hour round table networking luncheons to 3-hour dinner receptions. These networking breaks are set in picturesque locations to facilitate memorable experiences while fostering new relationships. Such experiences include enjoying cocktails and the Sunset over the Pacific Ocean on a private Ocean Terrace in Santa Monica, to being on the Sydney Olympic Stadium playing arena at night enjoying cocktails under the lights, to dining at the 360 Revolving Restaurant at the top of the CN Tower in Toronto for a Dinner Reception, enjoying cocktails on a private promenade overlooking Times Square in New York City, or having fun at the Dazzles Night Club onboard the Royal Caribbean Oasis of the Seas for a Farewell Party, etc.

Industry Thought Leaders from Leading Brands

DigiMarCon Keynotes, Panels and Master Classes are facilitated by the foremost thought leaders in the industry, from celebrity social media influencers to CMO’s from the largest Fortune 500 company brands that are disrupting the digital marketing industry, such as Google, Facebook, Microsoft, Amazon, Oracle, Adobe, eBay, Netflix and more. All presentations are pitch-free, and include actionable takeaways, case studies, strategies and tactics, ready to be applied when back in the office.

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At DigiMarCon Conferences you are never ‘left in the dark’…. literally, in a large room far away from the stage and speakers, crushed in tight theater seating, without even a desk, while sitting in the dark. At DigiMarCon all delegates have premium meeting space in luxurious ballroom well-lit spaces, with comfortable seating with desk enabling delegates to use their laptop to take notes with ample charging facilities onsite in a comfortable space to learn and thrive. All tables are situated close with direct view of the stage.

Value for Money & Generous Discounts

DigiMarCon Conferences are affordable to attend, from single-day event passes up to two-day VIP options at a fraction of the cost of other industry events. We offer significant discounts for early bird registrations. Additionally, on top of time-limited discount pass rates, because budgets are tight, we want to make sure all groups have a chance to attend DigiMarCon. For government employees, students, academic, startups, non-profit organizations and teams, we offer generous discounts off the prevailing registration price.

Collaborative Learning & Audience Participation

Attend DigiMarCon and you become part of the show! DigiMarCon Conferences tap into the talent of the room, drawing from the knowledge and experience of the professionals in the audience. All DigiMarCon events include regular interactive question and answer sessions with speakers and the audience ideal for collaboration, audience polls, along with ice-breaker and group exercises, steered by charismatic Emcees.

Meet the Speakers in Person

DigiMarCon Conferences put you right up and close with the speakers giving you the opportunity to meet these social media influencers which you follow in person. Speakers are never hidden in private speaker rooms away from the audience, they are in the auditorium sitting right beside you and participating.

Exceptional Customer Service

Attending a conference is a well-researched decision. There are many factors to consider such as location, time, venue, cost, speakers, content, etc. At DigiMarCon our results-obsessed Customer Service team are at your service before, during and after the event to help with your needs. It’s at the core of what we do — it drives our business. Offsite, we are ready to assist you via phone, ticket or chat. Onsite at our Conferences, friendly DigiMarCon staff serve as your hosts. They welcome your input and are happy to assist you.

TECHSPO Technology Expo

At all DigiMarCon Conferences is the co-located exclusive event TECHSPO Technology Expo, which showcases the new generation of technology and innovation, including; AdTech, MarTech, Internet, Mobile and SaaS technologies. Be inspired, amazed and educated on how these evolving technologies will impact your business for the better. Access to TECHSPO Technology Expo is included with all DigiMarCon passes.

On Demand Library Access

DigiMarCon All Access & VIP Passes include a 12-month on demand access to hundreds of hours of DigiMarCon speaker keynotes, panels and master class presentations from recent DigiMarCon Conferences, including videos, slide decks and key takeaways, available on demand so you can watch what you want, when you want.

The Largest Digital Marketing Community

Attendees of DigiMarcon Conferences gain membership to an exclusive global Digital Marketing Community of over 500,000 worldwide subscribers to our award-winning digital marketing blog and over 70,000 members to our Digital Marketing Professionals Group in LinkedIn (visit https://www.linkedin.com/groups/2661359/). This global community comprises of innovators, senior marketers and branders, entrepreneurs, digital executives and professionals, web & mobile strategists, designers and web project managers, business leaders, business developers, agency executives and their teams and anyone else who operates in the digital community who leverage digital, mobile, and social media marketing. We provide updates to the latest whitepapers and industry reports to keep you updated on trends, innovation and best practice digital marketing.

Got questions? We have answers…

This page will answer many of the questions you may have about DigiMarCon Cruise 2021.

 


When and where is DigiMarCon Cruise 2021?

DigiMarCon Cruise 2021 takes place from July 7 to 14, 2019 onboard a 7 night Royal Caribbean Cruise on the ‘Majesty of the Seas’ Cruise ship. The cruise departs July 7, 2019 from New Orleans (Port Canaveral), Florida and cruises to 4 destinations in the Caribbean including; King′s Wharf (Bermuda) before returning back to Port Canaveral, Florida on July 14, 2019. Click here for travel details.

Royal Caribbean Cruise Terminal Address:
Cruise Terminal #10
9005 Charles M. Rowland Drive
Cape Canaveral, Florida

Directions:

From New Orleans International Airport:

  • Take Airport Exit 1A to SR 528 Beach Line Expressway East.
  • Remain on SR 528 East all the way to Port Canaveral.
  • Upon approaching the port area, follow the signs indicating Port Canaveral "A" Cruise Terminals.

From I-95:

  • From North or South on I-95 take the SR 528 Beach Line Expressway East.
  • Remain on SR 528 East all the way to Port Canaveral.
  • Upon approaching the port area, follow the signs indicating Port Canaveral "A" Cruise Terminals.

Parking Information:
Parking is available in the garage or open lot across from Cruise Terminal #10 for $15 USD per day (subject to change). Payment is made as you enter the facility in cash or Visa or Mastercard credit card.


What’s the Schedule?

Here’s the high-level schedule (note: all times are Eastern Daylight Time):

Sunday, July 7th, 2019
11:00am: Embarkation, Customs, Board Cruise Ship, Check-in
4:30pm: 7 night Caribbean Cruise Departs
6:00pm: Networking Dinner

Monday, July 8th, 2019
8:00am – 4:00pm: Free Time in CocoCay, Bahamas
6:00pm: Networking Dinner

Tuesday, July 9th, 2019
8:00am - 8:45am: Conference Center Opens
8:45am – 10:15am: DigiMarCon At Sea - Session 1
10:15am – 11:00am: Refreshments Break & Networking
11:00am – 12:30pm: DigiMarCon At Sea - Session 2
12:30pm – 1:30pm: Networking Luncheon
6:00pm: Networking Dinner

Wednesday, July 10th, 2019
11:00am – 7:00pm: Free Time in Costa Maya, Mexico
6:00pm: Networking Dinner

Thursday, July 11th, 2019
7:00am – 4:00pm: Free Time in Roatan, Honduras
6:00pm: Networking Dinner

Friday, July 12th, 2019
7:30am – 5:00pm: Free Time in Cozumel, Mexico
6:00pm: Networking Dinner

Saturday, July 13th, 2019
8:00am - 8:45am: Conference Center Opens
8:45am – 10:15am: DigiMarCon At Sea - Session 3
10:15am – 11:00am: Refreshments Break & Networking
11:00am – 12:30pm: DigiMarCon At Sea - Session 4
12:30pm – 1:30pm: Networking Luncheon
2:00pm – 4:00pm: TECHSPO At Sea
6:00pm: Networking Dinner
9:00pm – 11:00pm: Farewell Cocktail Party

Sunday, July 14th, 2019
6:00am: Disembark Cruise in Port Canaveral, Florida


How much does it cost to attend DigiMarCon Cruise 2021?

For more information about pricing and the different passes available please click here.


What is included in the All Access Pass registration fee?

Your completed All Access Pass registration provides you the following:

  • Conference Bag
  • Daily Reserved Group Dining in Main Dining Room
  • Group Discounted Royal Caribbean Cruise Package Rates
  • All General Sessions
  • TECHSPO At Sea Access
  • Farewell Cocktail Party


How do I register? Register now!

Full registration information is available here.


What forms of payment are accepted?

The following forms of payment are accepted: American Express, Visa, MasterCard, and PayPal. Payment is required to complete your registration.


Is there a group discount?

Absolutely! Bring as many colleagues as you’d like! Register FOUR or more people from the same company simultaneously to receive $200 discount off the prevailing registration price for each member of your group.

There are just a few simple Group Registration rules:

  • All registrants must be employed by the same company.
  • All members of the team must be registered at the same time. Discounts will not be applied retroactively.
  • You must pre-register to take advantage of these rates, which will not be offered on site.
  • Group Registration Rates cannot be combined with any other offers.

More details about Group Rates here.


Are there academic, government, nonprofit or military discounts?

Academic, Government, Military & Non-Profit discount rates at DigiMarCon Cruise 2021 apply to current full-time employees of academic institutions, federal, state or local government agencies, international government agencies, active military and non-profit organization employees only.

More details about Discount Rates here.


What is the dress code?

Attire is business casual for all events, including the evening events. We do recommend bringing a sweater or light jacket with you since personal preferences vary regarding room temperature.


Can I bring a guest to the conference and networking events?

All attendees at the conference and networking events must be registered attendees who purchased tickets.


Can I send a substitute in my place?

You may send a substitute in your place at any time. All such requests must be submitted by email to registration[at]digimarcon.com (replace at with @). Only requests made by the original registrant will be honored.


What is the refund policy?

You may cancel your participation in DigiMarCon Cruise 2021 at any time, but please be aware of the following cancellation policy listed below.

Registration cancellations received 90 days prior to the Cruise incur a 25% processing/administrative fee. Refunds will be issued within 30 days after event. If you must cancel for any reason, notify our registration department by 90 days prior to the Cruise. Cancellations less than 90 days prior to the Conference are non-refundable. Substitutions allowed prior to 90 days prior to the Cruise with written or Faxed authorization only. No substitutions less than 90 days prior to the Cruise. Cancellations less than 90 days prior to the Cruise are non-refundable for any reason, including, but not limited to, failure to use DigiMarCon credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and duplicate purchase. DigiMarCon will not issue refunds for badges that have been revoked.

Unused registrations/applications have no monetary value and cannot be credited to future years or events. DigiMarCon will not issue refunds or credits due to failure to redeem a discount coupon during the registration process. Discounted prices are based on the date payment is received in the DigiMarCon office. Reselling DigiMarCon Cruise 2021 registrations is not permitted.


I live outside of United States, do you accept attendees from other countries?

Yes, international attendees are welcome at each of our conferences.


I live outside of United States and my country requires a Visa to visit United States, can DigiMarCon prepare an invitation letter for me to attend the conference for Visa Processing purposes?

Yes, this is often requested for International Attendees. After you have registered, send a letter request email to info@digimarcon.com and provide your address, company name, company title and passport information to be included in the invitation letter.


I live outside of United States and my country requires a Visa to visit United States, if my Visa Application is declined will I get a refund?

You can request a cancellation at any time. Refer to our refund policy for refund eligibility criteria.


What networking activities are associated with DigiMarCon Cruise 2021?

A full list of the official networking functions are available here.


Will I receive event updates?

Yes, DigiMarCon will send emails periodically to update you on the agenda, event happenings and logistics. Please make sure that the email address registration[at]digimarcon.com (replace at with @) is in your safe senders list to ensure you are receiving all important event information.


How can I submit to speak at DigiMarCon Cruise 2021?

Sorry but our Call for Speakers for general sessions is now closed. All speakers will be notified of acceptance before January 31, 2019, if you have any questions please e-mail: info[at]digimarcon.com (replace [at] with @). There are a limited number of sponsored keynote speaking spots still available during the conference. Please contact Aaron Polmeer, aaron[at]digimarcon.com (replace at with @), if you are interested in this opportunity.


Can I record what is presented at DigiMarCon Cruise 2021?

Sessions may be audio recorded without special permission for personal use only. They cannot be placed online or transmitted to others without permission.

Sessions may be videoed only with special permission for personal use and also cannot be placed online or transmitted to others. Short audio and video clips may be used for blogging and press coverage of sessions. As a general guide, non-contiguous clips of one minute or less should be used. Contact us if you need guidance about longer clips.


How can we sponsor DigiMarCon Cruise 2021?

Complete the sponsorship inquiry form here for more details on sponsorship, exhibiting and advertising opportunities at DigiMarCon Cruise 2021.


Do you have an affiliate program?

Yes we do. Become a DigiMarCon Affiliate and earn commission on every completed registration referred by your efforts. Click here for details.


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